Etiquette in our modern world

Etiquette is the art of mindful interactions between people, that leave a positive impression on all involved. In an ideal world everyone would be a confident host, fair business partner, a valued colleague that everyone aspires to work alongside.

While striving for these ideals misunderstandings occur, well intended gestures go wrong due to cultural differences and opportunities get lost through the lack of actions, because we are not comfortable or sure how to handle delicate situations.

Etiquette guides us through these challenges. Our everyday life is a chain of actions and reactions as we connect with others in our intercultural and globalised society. It is an art that not only enriches our lives and increase our confidence but acts as a catalyst for unprecedented success.

Good manners are that distinct advantage, prompting others to choose you over competitors. It is the value a persons presence can contribute to a situation who has the right words to de-escalate conflict, the grace to recover from mistakes, and the empathy to make others feel valued and heard, even in disagreement. It helps to be firm if needed but without letting others feel awkward, and maintain boundaries that guide people about one’s expectations towards them.

Embracing traditional etiquette doesn’t confine us to a rigid, outdated system. It equips us to direct new situations with finesse. Mastery of etiquette, coupled with a polished, sophisticated and trustworthy image, guarantees a great first impression before even saying a word – an invaluable moment that cannot be replicated.

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